Shipping and payment conditions

Payment Methods

We offer the following payment methods in our online shop:

You can conveniently pay for your order at teleropa in advance: After submitting your order, you will receive an automatic order confirmation. Please transfer the total amount to the bank details below, stating your customer number and receipt number. As soon as we have received payment, we will ship the goods.

Bank details

Ownerteleropa GmbH
Account no.477 344 900
Bank code577 615 91
InstituteVolksbank RheinAhrEifel eG
BIC/SWIFTGENODED1BNA
IBANDE57 5776 1591 0477 3449 00

PayPal is an online payment system that allows you to pay for your purchases online easily, quickly and securely. As soon as PayPal confirms the payment, the order will be shipped. Paypal Plus offers you the option of paying for your purchase by invoice, direct debit, credit card or the commonly known Paypal service.

Visa is one of the world's leading payment processing and financial services companies. The company offers a wide range of payment solutions and products, including credit cards, debit cards and prepaid cards. Visa works as a payment service provider that enables companies, banks and financial institutions to participate in global payments.

Mastercard is a leader in global payment processing and financial services. The company offers a wide range of payment solutions and products, including credit cards, debit cards and prepaid cards. Mastercard works as a payment service provider that enables banks, financial institutions, retailers and consumers to conduct transactions securely and efficiently.

American Express, often abbreviated as Amex, is a globally known financial company that offers a variety of financial services and payment solutions. It is particularly known for its proprietary credit cards used by consumers and businesses.

Apple Pay is a mobile payment service developed by Apple that allows users to make payments conveniently and securely using their Apple devices. Apple Pay allows users to store their credit cards, debit cards, and even their bank accounts in the Apple Wallet app on their iPhone, iPad, Mac, or Apple Watch. The payment process with Apple Pay is simple and contactless. Users can make their payments in physical stores by holding their Apple device close to a contactless card reader and then confirming their identity via Face ID, Touch ID or a PIN code. Likewise, you can use Apple Pay to pay online in apps and websites.

Klarna invoice

Buy a new favorite item today and simply pay for it later within 14 or 30 days. This way you can take a closer look at it before you pay for it.

Klarna installment purchase

Fixed rates, constant and predictable. With Klarna you can also opt for fixed payment terms between 6, 12 and 24 months. The installments can be planned and give you security and financial freedom.

Klarna immediately

Pay for your purchase immediately after completing your order using your usual online banking details - simply secure, simply smooth.

Shipping Information

Shipping information

We attach great importance to speedy order processing. After your payment is confirmed, shipment will be made the next business day (Monday to Friday, excluding public holidays). We ship with our logistics partner GLS, so the package will be delivered to the address you provided within 2 working days of shipping.

Shipping

teleropa GmbH charges a flat shipping fee of €5.90 for shipping with the shipping service provider “GLS”. For orders over €40.00, delivery with GLS is free of charge.